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Frequently Asked Questions
General
Do I need to book for casual play?
Do you have session times?
Can I bring outside food?
Do you serve any vegetarian, vegan, or gluten free meals?
Does Mighty Jungle offer any gift vouchers?
Playground
Do adults need to wear socks in the play area?
Can younger children (under 5) play in the over 5-years old area?
Can older children (over 5) enter the under 5-years old area?
Who is responsible for child supervision at Mighty Jungle?
Parties
What packages do you have?
How many children need to attend my child's party for us to book a private room?
I have less kids coming than the number I booked. Can I get a refund?
Can I bring my own birthday cake?
Can we bring our own cupcakes as the birthday cake?
Can I pick the room for my party?
Can my kids continue playing after the party time?
Do children younger than 12 months need to be accounted for in the party attendance?
Party Payment
How do I secure my party booking after I've sent an enquiry?
How long do I have to secure my party booking after I've sent an enquiry?
What is the latest I can finalise payment for my child's party?